Problems don't arise often, but here are the most common things we get asked about.
Please reach out via messaging, phone, or text if you have any questions.
Frequently asked questions
General
Manual
Sedona is known as the "Day hiking capital of the world" and there are a wide range of hikes from very easy to challenging. Check out our guidebook (found under meet your hosts) or use AllTrails to chart your course to adventure.
We usually stop at Fry's or Wal-Mart in Cottonwood. In West Sedona we are conveniently located near Basha's, Safeway and Whole Foods.
We try our best to allow early check ins if possible, we will send you a message once the home is clean.
No, unfortunately we do not allow animals in our vacation homes.
We love to host children over the age of 2 in our West Sedona home, Dark Sky Ranch, and Winery Ranch homes. We even have pools there for them to enjoy!
Our Cornville tiny homes are limited to guests over the age of 12.
We offer free cancellation with full refund up to 48 hours after your trip is booked. After 48 hours we offer 50% refund up to 2 weeks prior to your trip (Second payment is not charged). No refund is given if cancellation occurs within 14 days of your scheduled stay.